
Forethought – Enterprise AI Agents for Every Customer Moment
Forethought is an enterprise AI agent platform that uses a multi-agent system to automate, enhance, and personalize customer support across chat, email, and voice, providing 24/7 human-like service, advanced ticket classification, actionable insights, and empowering human agents with AI copilots and
Forethought
"Enterprise AI Agents for Every Customer Moment"

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| Feature | ||||
|---|---|---|---|---|
Upvotes | 3 | 332 | 291 | 234 |
Avg. Rating | 4.0 | 4.7 | 4.5 | N/A |
Slogan | Enterprise AI Agents for Every Customer Moment | Build, automate, and scale AI-powered business solutions with the #1 enterprise platform. | Chat, create, and manage AI characters—powerful automation, privacy, and control for everyone. | The #1 AI CRM—powering sustainable customer success |
Category | ||||
Pricing Model | Subscription Enterprise Contact for Pricing | Subscription Pay-per-Use Enterprise Contact for Pricing | Freemium Pay-per-Use Enterprise Contact for Pricing | Subscription |
Pricing Details | Forethought uses a quote-based, custom subscription model for Basic, Professional, and Enterprise tiers. No public monthly USD prices available; all pricing is via sales contact. | Sales Cloud Essentials $25/user/month, Professional $80, Enterprise $165, Unlimited $330, Unlimited+ $500 (all USD, per user/month); Agentforce Flex Credits pay-per-action (20 credits = $0.10/action); Slack Business+ $15/user/month; Enterprise+ plan—contact for pricing. Large deployments and advanced customizations are negotiated case-by-case. | Free tier allows 40 messages/day; Pro plan $14/month or $11/month if billed annually; Team plan $39/month or $32/month if billed annually; third-party APIs (e.g. OpenAI, Anthropic) via pay-per-use; Enterprise/custom pricing available. | Squarespace offers four subscription plans as of 2025: Basic ($16/month annually, $21/month monthly), Core ($23/month annually, $32/month monthly), Plus ($39/month annually, $48/month monthly), and Advanced ($99/month annually, $119/month monthly); no Free or Freemium tier, but a 14-day free trial is available. |
Platforms | ||||
Target Audience | Customer Service, Business Executives, Product Managers, Entrepreneurs | Software Developers, Marketing Professionals, Business Executives, Entrepreneurs, Product Managers, Customer Service | AI Enthusiasts, Software Developers, Content Creators, Marketing Professionals, Business Executives, Entrepreneurs, Educators, Students, Customer Service, Product Managers, Healthcare Providers | Marketing Professionals, Business Executives, Entrepreneurs, Customer Service |
Website |
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Use this page as a starting point to evaluate Forethought alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.
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User Reviews
Based on 1 review
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All Reviews (1)
Colin Atwood
23 days ago
Powerful for support teams, some setup needed
Tried Forethought with our customer success group for about 6 weeks. The ticket classification and spam filtering are spot-on-over 900 junk tickets caught in week one. Integration with Salesforce was smooth, but the initial onboarding took longer than we expected. Is it perfect? Not quite, mostly due to the quota of historical tickets needed for the AI to really shine. Still, it's made our agents way more productive.
How Forethought Works
Forethought charges based on real activity, making it ideal for variable workloads. Budget planning becomes simpler when costs directly reflect output volume. Usage-based billing keeps costs aligned with real adoption.
Key Features & Capabilities
Context-aware conversations
Forethought remembers previous conversations to provide consistent, context-aware responses. Currently optimized for Web App.
Multi-language SDK support
SDKs for Python and JavaScript/TypeScript remove boilerplate and shorten the path to production.
Reduce manual work
Automation frees time for strategic initiatives while maintaining consistency. Automation handles the repetitive work so teams can focus on strategy.
Insights & analytics
Dashboards and analytics surface the metrics teams need to act. Analytics and reporting surface the metrics needed to act quickly.
Customer experience toolkit
Self-service resources plus agent assist features shorten resolution times. Support leaders get knowledge, automation, and collaboration in one place.
Common Use Cases
Customer ServiceScale support operations
Support teams deploy Forethought to handle common questions, freeing agents for complex issues. Support leaders get knowledge, automation, and collaboration in one place.
Customer ServiceCoordinate go-to-market
Stakeholder alignment happens faster when everyone sees the same data and insights. Analytics and reporting surface the metrics needed to act quickly.
Customer ServiceShorten response times
Forethought adds AI assistance to ticketing and knowledge bases—ideal for scaling support operations. Support leaders get knowledge, automation, and collaboration in one place.
Pricing & Plans
Forethought uses a quote-based, custom subscription model for Basic, Professional, and Enterprise tiers. No public monthly USD prices available; all pricing is via sales contact.
Usage Model: API Calls, Pay-as-You-Go — ensuring you only pay for what you actually use.
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Frequently Asked Questions about Forethought
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