Salesforce Platform – Build, automate, and scale AI-powered business solutions with the #1 enterprise platform.

Salesforce Platform is a leading cloud-based solution from Salesforce, Inc. enabling organizations to build, deploy, and scale custom AI-powered applications, automations, and digital labor experiences. In 2025, the platform features deep integration with generative AI (including Einstein Copilot an

Salesforce Platform logo - Conversational AI brand identity

Salesforce Platform

"Build, automate, and scale AI-powered business solutions with the #1 enterprise platform."

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Salesforce Platform Conversational AI showing crm - Build, automate, and scale AI-powered business solutions with the #1 ente

About Salesforce Platform

Salesforce Platform is a leading cloud-based solution from Salesforce, Inc. enabling organizations to build, deploy, and scale custom AI-powered applications, automations, and digital labor experiences. In 2025, the platform features deep integration with generative AI (including Einstein Copilot and Salesforce GPT), comprehensive workflow automation, real-time data unification via Data Cloud, and tools for both low-code and pro-code development. It supports autonomous AI agents across business functions, advanced data security, industry-specific enhancements, and seamless connectivity to third-party systems, driving efficiency, personalization, and business growth.

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Video Showcase

AI Strategy 101: Everything You Need to Know About AI + Data + CRM | Salesforce Explained

Additional Notes

It offers robust security features, scalability, and a wide range of pre-built components and tools for app development.

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Comparing 4 AI tools.

Upvotes:
332
Avg. Rating:
4.7
Slogan:
Build, automate, and scale AI-powered business solutions with the #1 enterprise platform.
Pricing Model:
Subscription
Pay-per-Use
Enterprise
Contact for Pricing
Monthly Pricing (USD):
$25 – $500 / month
Min$25 / month
Mid$80 / month
Max$500 / month
Pricing Details:
Sales Cloud Essentials $25/user/month, Professional $80, Enterprise $165, Unlimited $330, Unlimited+ $500 (all USD, per user/month); Agentforce Flex Credits pay-per-action (20 credits = $0.10/action); Slack Business+ $15/user/month; Enterprise+ plan—contact for pricing. Large deployments and advanced customizations are negotiated case-by-case.
Platforms:
Web App
API
Target Audience:
Software Developers, Marketing Professionals, Business Executives, Entrepreneurs, Product Managers, Customer Service
Website:
Visit Site
Upvotes:
296
Avg. Rating:
5.0
Slogan:
Unified AI and cloud for every enterprise: models, agents, infrastructure, and scale.
Pricing Model:
Freemium
Pay-per-Use
Enterprise
Contact for Pricing
Monthly Pricing (USD):
N/A
Pricing Details:
Free tier; Pro at $19.99/month; Ultra at $249.99/month; Vertex AI usage-based pricing; Enterprise/committed plans available via sales.
Platforms:
Web App
API
CLI Tool
Plugin/Integration
Target Audience:
Software Developers, Scientists, Product Managers, Business Executives, Entrepreneurs, Educators, Students, Customer Service, Healthcare Providers
Website:
Visit Site
Upvotes:
703
Avg. Rating:
5.0
Slogan:
Open-weight, efficient AI models for advanced reasoning and research.
Pricing Model:
Pay-per-Use
Enterprise
Monthly Pricing (USD):
N/A
Pricing Details:
API token-based: For deepseek-chat (V3.2-Exp, Oct 2025): Input (cache hit) $0.035/1M, Input (cache miss) $0.28/1M, Output $0.84/1M. For deepseek-reasoner: Input (cache hit) $0.07/1M, Input (cache miss) $0.275/1M, Output $1.10/1M. No subscription or free tier; custom enterprise pricing by contact.
Platforms:
Web App
Mobile App
API
Target Audience:
Software Developers, Scientists, Business Executives, Content Creators, AI Enthusiasts, Students, Product Managers, Entrepreneurs
Website:
Visit Site
Upvotes:
314
Avg. Rating:
5.0
Slogan:
Build powerful AI-powered apps—no code required.
Pricing Model:
Freemium
Enterprise
Contact for Pricing
Monthly Pricing (USD):
N/A
Pricing Details:
Free plan: 5 daily credits. Pro: $25/month, 100 monthly credits (plus 5 free daily credits). Business: $50/month, same credits as Pro with advanced features. Teams is no longer a standalone plan. Enterprise: custom pricing and custom message limits.
Platforms:
Web App
API
Target Audience:
Software Developers, Entrepreneurs, Product Managers, Content Creators
Website:
Visit Site

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Make the Most of Salesforce Platform

Use this page as a starting point to evaluate Salesforce Platform alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.

For a structured head‑to‑head, try the comparison view: Compare AI tools. To stay current with launches, model updates, and research breakthroughs, visit AI News. New to the space? Sharpen your understanding with AI Fundamentals.

Before adopting any tool, model your total cost at expected usage, verify integration coverage and API quality, and review privacy, security, and compliance. A short pilot on a real workflow will reveal reliability and fit quickly. Bookmark this site to track updates to Salesforce Platform and the broader ecosystem over time.

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How Salesforce Platform Works

Salesforce Platform charges based on real activity, making it ideal for variable workloads. Budget planning becomes simpler when costs directly reflect output volume. Usage-based billing keeps costs aligned with real adoption.

Key Features & Capabilities

Memory across sessions

Salesforce Platform remembers previous conversations to provide consistent, context-aware responses. Currently optimized for Web App.

Programmatic access

Rate limits and authentication are clearly documented for smooth implementation. Automation handles the repetitive work so teams can focus on strategy.

Tooling for engineering teams

SDKs (e.g., JavaScript/TypeScript, JVM (Java/Kotlin/Scala), and .NET (C#)) help dev teams launch prototypes quickly.

Reduce manual work

Automation frees time for strategic initiatives while maintaining consistency. Automation handles the repetitive work so teams can focus on strategy.

Insights & analytics

Dashboards and analytics surface the metrics teams need to act. Analytics and reporting surface the metrics needed to act quickly.

Common Use Cases

Software Developers
Automated help desk

Support teams deploy Salesforce Platform to handle common questions, freeing agents for complex issues. Support leaders get knowledge, automation, and collaboration in one place.

Software Developers
Build automations & integrations

Engineering keeps ownership of customization while leveraging managed AI capabilities. Automation handles the repetitive work so teams can focus on strategy.

Software Developers
Feature prioritization

Launch reviews and retrospectives stay organized in one place. Analytics and reporting surface the metrics needed to act quickly.

Pricing & Plans

Sales Cloud Essentials $25/user/month, Professional $80, Enterprise $165, Unlimited $330, Unlimited+ $500 (all USD, per user/month); Agentforce Flex Credits pay-per-action (20 credits = $0.10/action); Slack Business+ $15/user/month; Enterprise+ plan—contact for pricing. Large deployments and advanced customizations are negotiated case-by-case.

Usage Model: API Calls, Storage, Pay-as-You-Go — ensuring you only pay for what you actually use.

Frequently Asked Questions about Salesforce Platform

What is Salesforce Platform and what does it do?
Salesforce Platform is Build, automate, and scale AI-powered business solutions with the #1 enterprise platform.. Salesforce Platform is a leading cloud-based solution from Salesforce, Inc. enabling organizations to build, deploy, and scale custom AI-powered applications, automations, and digital labor experiences. In 2025, the platform features deep integration with generative AI (including Einstein Copilot and Salesforce GPT), comprehensive workflow automation, real-time data unification via Data Cloud, and tools for both low-code and pro-code development. It supports autonomous AI agents across business functions, advanced data security, industry-specific enhancements, and seamless connectivity to third-party systems, driving efficiency, personalization, and business growth. Available on Web App, API, Salesforce Platform is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Salesforce Platform cost?
Salesforce Platform offers Subscription, Pay-per-Use, Enterprise, Contact for Pricing pricing options. Sales Cloud Essentials $25/user/month, Professional $80, Enterprise $165, Unlimited $330, Unlimited+ $500 (all USD, per user/month); Agentforce Flex Credits pay-per-action (20 credits = $0.10/action);... Current estimates suggest pricing from $25 – $500 / month. Pricing is designed to scale with your needs, from individual users to enterprise teams. For the most current pricing details and plan comparisons, visit the official Salesforce Platform pricing page or contact their sales team for custom enterprise quotes.
Is Salesforce Platform secure and compliant with data privacy regulations?
Salesforce Platform takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Salesforce Platform support?
Salesforce Platform is available on Web App, API. The web application provides full functionality directly in your browser without requiring downloads. API access allows developers to integrate Salesforce Platform capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Salesforce Platform wherever and however you work best.
What file formats does Salesforce Platform support?
Salesforce Platform accepts Data can be imported in various formats including CSV, Excel, JSON, and XML. as input formats, making it compatible with your existing files and workflows. Output is delivered in Data can be exported in formats such as CSV, Excel, JSON, and PDF., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Salesforce Platform handles format conversions efficiently without manual intervention.
Who develops and maintains Salesforce Platform?
Salesforce Platform is developed and maintained by Salesforce, based in United States. Most recently updated in October 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Salesforce Platform stays competitive and aligned with industry best practices.
How do I get access to Salesforce Platform?
Salesforce Platform is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Salesforce Platform?
Salesforce Platform uses API Calls, Storage, Pay-as-You-Go as billing metrics. API-based billing tracks the number of requests made to the service, providing predictable costs for developers. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Salesforce Platform offer?
Salesforce Platform supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Salesforce Platform best suited for?
Salesforce Platform is primarily designed for Software Developers, Marketing Professionals, Business Executives and Entrepreneurs. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Salesforce Platform provides valuable capabilities for multiple use cases and skill levels.
Are there video tutorials available for Salesforce Platform?
Yes! Salesforce Platform offers video tutorials including "AI Strategy 101: Everything You Need to Know About AI + Data + CRM | Salesforce Explained" to help you get started quickly and master key features. Video content provides step-by-step walkthroughs that complement written documentation, making it easier to visualize workflows and understand best practices. These tutorials cover everything from basic setup to advanced techniques, ensuring users of all skill levels can leverage the platform effectively. Visual learning materials are particularly helpful for onboarding new team members or exploring complex features that benefit from demonstration.
Does Salesforce Platform offer APIs or SDKs?
Yes, Salesforce Platform provides SDK support for JavaScript/TypeScript, JVM (Java/Kotlin/Scala), .NET (C#), Other. This enables developers to integrate the tool's capabilities into custom applications.
Does Salesforce Platform receive regular updates?
Salesforce Platform is actively maintained with regular updates to improve features, security, and performance. Salesforce continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Comprehensive API documentation is kept current with each release, making it easy for developers to leverage new features. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
What do users say about Salesforce Platform?
Salesforce Platform has received 3 user reviews with an average rating of 4.7 out of 5 stars. This exceptional rating reflects strong user satisfaction and demonstrates the platform's ability to deliver real value. Additionally, Salesforce Platform has received 332 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Salesforce Platform up-to-date and verified?
Yes, Salesforce Platform's listing was last verified recently by our editorial team. This recent verification ensures all information reflects the current state of the platform. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Salesforce Platform compare to other Conversational AI tools?
Salesforce Platform distinguishes itself in the Conversational AI category through its comprehensive feature set and professional-grade capabilities. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Salesforce Platform?
The learning curve for Salesforce Platform varies depending on your experience level and use case complexity. Video tutorials offer visual guidance that accelerates the onboarding process. Comprehensive API documentation supports developers who need to integrate the tool programmatically. Most users report becoming productive within a few days depending on their background. Salesforce Platform balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Salesforce Platform updated with new features?
Salesforce Platform was most recently updated in October 2025, demonstrating active ongoing development. Salesforce maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. This frequent update cadence ensures the platform stays current with rapidly evolving AI technologies.
What support resources are available for Salesforce Platform?
Salesforce Platform provides multiple support channels to help users succeed. Comprehensive API documentation covers technical integration details, code examples, and troubleshooting guides. Privacy policy documentation explains data handling practices and compliance measures. Video tutorials demonstrate features visually for different learning preferences. Salesforce typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Salesforce Platform a reliable long-term choice?
When evaluating Salesforce Platform for long-term use, consider several indicators: Development by Salesforce provides organizational backing and accountability. Strong community support (332+ upvotes) signals healthy user adoption. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
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