What is Sendbird and what does it do?
Sendbird is The chat experience your users deserve. Sendbird is a global communications platform offering advanced in-app chat, omnichannel messaging APIs, and AI-powered conversational agents for mobile apps, web, SMS, email, and social messaging. Its solutions enable enterprises to automate support, drive customer engagement, and deliver scalable, seamless interactions across multiple channels. Available on Web App, Mobile App, API, Sendbird is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Sendbird cost?
Sendbird offers Freemium, Enterprise, Contact for Pricing pricing options. Free tier (up to 100 MAU), Starter from $349/month (5K MAU), Pro from $399/month (5K MAU), Enterprise pricing on request. Current estimates suggest pricing from $0 – $399 / month. You can start with a free tier to test the platform before committing to a paid plan. For the most current pricing details and plan comparisons, visit the official Sendbird pricing page or contact their sales team for custom enterprise quotes.
Is Sendbird secure and compliant with data privacy regulations?
Sendbird takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Sendbird support?
Sendbird is available on Web App, Mobile App, API. The web application provides full functionality directly in your browser without requiring downloads. Mobile apps enable you to work on-the-go with synchronized data across devices. API access allows developers to integrate Sendbird capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Sendbird wherever and however you work best.
How can I try Sendbird before purchasing?
The freemium model gives you access to essential features at no cost, with premium capabilities available through paid upgrades. Testing the platform before committing ensures it meets your specific requirements and integrates smoothly with your existing workflows. Support for JavaScript, Swift, Java, Kotlin, Python, Objective-C, PHP, Ruby, .NET, Flutter makes it accessible to global users.
What file formats does Sendbird support?
Sendbird accepts Sendbird supports various data formats for messages, files, and multimedia content. as input formats, making it compatible with your existing files and workflows. Output is delivered in Sendbird provides real-time text, voice, and video communication in the applications and websites integrating their SDK., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Sendbird handles format conversions efficiently without manual intervention.
Who develops and maintains Sendbird?
Sendbird is developed and maintained by Sendbird, based in United States of America. Most recently updated in October 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Sendbird stays competitive and aligned with industry best practices.
How do I get access to Sendbird?
Sendbird is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Sendbird?
Sendbird uses API Calls, Pay-as-You-Go as billing metrics. API-based billing tracks the number of requests made to the service, providing predictable costs for developers. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Sendbird offer?
Sendbird supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Sendbird best suited for?
Sendbird is primarily designed for Software Developers, Business Executives, Entrepreneurs and Customer Service. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Sendbird provides valuable capabilities for multiple use cases and skill levels.
Does Sendbird offer APIs or SDKs?
Yes, Sendbird provides SDK support for JavaScript/TypeScript, Swift/Objective-C, Python, .NET (C#), Go, C/C++, Other. This enables developers to integrate the tool's capabilities into custom applications.
Does Sendbird receive regular updates?
Sendbird is actively maintained with regular updates to improve features, security, and performance. Sendbird continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
What do users say about Sendbird?
Sendbird has received 1 user review with an average rating of 4.0 out of 5 stars. This solid rating indicates the tool meets or exceeds most users' expectations across various use cases. Additionally, Sendbird has received 7 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Sendbird up-to-date and verified?
Yes, Sendbird's listing was last verified by our team by our editorial team. We regularly review and update tool information to maintain accuracy. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Sendbird compare to other Conversational AI tools?
Sendbird distinguishes itself in the Conversational AI category through accessible pricing options that lower the barrier to entry. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Sendbird?
The learning curve for Sendbird varies depending on your experience level and use case complexity. Most users report becoming productive within a few days depending on their background. Sendbird balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Sendbird updated with new features?
Sendbird was most recently updated in October 2025, indicating regular maintenance and improvements. Sendbird maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. Users can expect continued improvements as the product matures.
What support resources are available for Sendbird?
Sendbird provides multiple support channels to help users succeed. Privacy policy documentation explains data handling practices and compliance measures. Sendbird typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Sendbird a reliable long-term choice?
When evaluating Sendbird for long-term use, consider several indicators: Development by Sendbird provides organizational backing and accountability. Growing community interest indicates positive momentum. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
