"Smarter Conversations, Deeper Insights"

Smarter Conversations, Deeper Insights
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We evaluated Oriserve's GenAI voice bot platform and noticed their proprietary automatic speech recognition technology achieves 93% accuracy across India's diverse languages and dialects, which is a sophisticated technical approach to handling multilingual compliance requirements. The platform's microservices architecture on AWS with custom voice models demonstrates solid engineering for scaling - they've built real compliance monitoring directly into their speech analytics rather than bolting it on afterward, which is particularly valuable for heavily regulated industries like BFSI. What stands out is their focus on measurable outcomes: customers like Vi saw 75% increases in retention rates, and their collections automation delivers 50% lower cost-to-collect with 80%+ reduction in regulatory violations.
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Albert Schaper(Artificial Intelligence, AI Tools)
Albert Schaper has analyzed Oriserve for Conversational AI. With expertise in artificial intelligence, Albert Schaper identifies this tool as especially effective for customer service requiring artificial intelligence functionality.
Oriserve is a conversational AI company that helps businesses automate and manage large volumes of customer interactions through its Voicebot, Chatbot, and Speech Analytics solutions. Built with the needs of BFSI in mind, our platform helps organizations qualify leads more effectively, improve collections, support smoother onboarding and activation, and deliver consistent customer service at scale. With intelligent automation and clear operational insights, our solutions lower service costs, speed up response times, and elevate the overall customer experience—freeing teams to focus on higher-value work while ensuring every customer receives dependable, accurate support.
Understanding the core functionality and approach of Oriserve.
Enterprise plans for Oriserve are tailored—contact sales to model pricing around governance and volume requirements. Account teams align rollout with the compliance and security standards your org must follow. Sales will scope pricing around volume, compliance, and onboarding requirements.
Explore the powerful features that make Oriserve stand out.
Oriserve remembers previous conversations to provide consistent, context-aware responses. Currently optimized for Web App.
Trigger-based flows keep work moving without extra check-ins. Automation handles the repetitive work so teams can focus on strategy.
Decision-makers get real-time context without waiting on manual reporting. Analytics and reporting surface the metrics needed to act quickly.
Oriserve aligns with common compliance frameworks so regulated industries can adopt AI safely. Security controls, permissions, and logging keep sensitive data protected.
Knowledge, automation, and collaboration help support teams maintain SLAs. Support leaders get knowledge, automation, and collaboration in one place.
Discover how different audiences leverage Oriserve for their specific needs.
Support teams deploy Oriserve to handle common questions, freeing agents for complex issues. Support leaders get knowledge, automation, and collaboration in one place.
Data-driven product decisions reduce guesswork and improve success rates. Analytics and reporting surface the metrics needed to act quickly.
Knowledge base integration helps agents find answers without leaving their workflow. Support leaders get knowledge, automation, and collaboration in one place.
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