Customer service made personal
No reviews yet
Be the first to review this tool!
Rating Distribution
No reviews yet. Be the first to share your experience!
Dr. William Bobos
Dr. William Bobos has assessed Kayako for Productivity & Collaboration. Given Dr. William Bobos's expertise in AI tools, this tool is particularly recommended for customer service who prioritize AI tools capabilities.
Pricing: starts at $79 / month(Updated October 2025)
Plans formerly started at $15/agent/month; current public pricing is $79/month for Kayako One. Additional/legacy plans or pricing may require contacting sales. No free tier. Pricing subject to custom enterprise negotiation.
Usage Model: Seats, Pay-as-You-Go — ensuring you only pay for what you actually use.
Kayako's subscription model at starts at $79 / month delivers consistent productivity & collaboration access for customer service. Monthly subscriptions include all features, updates, and support, making financial planning straightforward. For customer service who use productivity & collaboration tools regularly, this pricing structure provides excellent value and predictable costs.
Kayako is an AI-powered help desk and customer support platform that automates repetitive service tasks, consolidates customer interactions into a single view, and provides instant resolutions through omnichannel support, live chat, smart ticketing, and a self-updating knowledge base.
Understanding the core functionality and approach of Kayako.
Pay-as-you-go pricing means Kayako costs scale with your actual usage. No wasted spend on unused seats or features you don't need yet. Integrations with API keep work connected.
Explore the powerful features that make Kayako stand out.
Multi-turn conversations feel natural, like talking to a knowledgeable colleague. Integrations with API keep work connected.
Official API docs and clear auth flows—ideal for custom automations. Automation handles the repetitive work so teams can focus on strategy.
Type-safe SDKs provide autocomplete and compile-time checks for faster development.
Kayako coordinates processes across teams so automation handles repetitive tasks. Automation handles the repetitive work so teams can focus on strategy.
Decision-makers get real-time context without waiting on manual reporting. Analytics and reporting surface the metrics needed to act quickly.
Discover how different audiences leverage Kayako for their specific needs.
Kayako provides instant responses to customers while maintaining brand voice and accuracy. Integrations with API keep work connected.
Kayako aggregates insights across product, marketing, and support so releases stay aligned. Analytics and reporting surface the metrics needed to act quickly.
Knowledge base integration helps agents find answers without leaving their workflow. Support leaders get knowledge, automation, and collaboration in one place.
Discover more AI tools in related categories, platforms, and use cases.
Deepen your understanding of the concepts behind tools like Kayako with our expert guides.
Understand core concepts like LLMs and Machine Learning.
Master search, filtering, and comparison to find the perfect tool.
Learn to craft effective prompts to command AI models.
Integrate AI into your daily workflows ethically and effectively.
See how Kayako stacks up against similar alternatives in the market.
Explore these popular alternatives to Kayako for your specific needs.
Take your tool to the next level with Featured placements, Academy mentions with high-authority backlinks, 48h Fast‑Track listing, Newsletter features to thousands of AI practitioners, and exclusive Data/API access for growth insights.
Use this page as a starting point to evaluate Kayako alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.
For a structured head‑to‑head, try the comparison view: Compare AI tools. To stay current with launches, model updates, and research breakthroughs, visit AI News. New to the space? Sharpen your understanding with AI Fundamentals.
Before adopting any tool, model your total cost at expected usage, verify integration coverage and API quality, and review privacy, security, and compliance. A short pilot on a real workflow will reveal reliability and fit quickly. Bookmark this site to track updates to Kayako and the broader ecosystem over time.
Found incorrect information or have concerns about Kayako? Let us know.
Looking for alternatives to Kayako or similar tools? Use our AI-powered chatbot to discover the perfect solution for your needs.
