"Agentic AI service desk that instantly resolves employee issues across Teams, Slack and more"
Agentic AI service desk that instantly resolves employee issues across Teams, Slack and more
Based on user reviews
Rating Distribution
Harriet Langford
about 2 months ago
Rolled out Rezolve.ai across IT and HR about 4 months ago, primarily inside Microsoft Teams. Deflects a big chunk of basic tickets, though reporting and HR workflows still need refinement.
Albert Schaper(Artificial Intelligence, AI Tools)
Albert Schaper, with expertise in artificial intelligence, has reviewed Rezolve.ai for Conversational AI and rates it 4.0/5 based on 1 user review. The tool demonstrates particular strength for business executives who need artificial intelligence capabilities in their operations.
Rezolve.ai is a generative, agentic AI-powered employee service desk and ITSM platform that automates up to 70% of support tickets across IT, HR and other functions. It delivers omnichannel employee support within tools like Microsoft Teams, Slack, email, phone, web and mobile, combining multiple LLMs, autonomous AI agents, and predictive analytics to reduce tickets, accelerate resolutions and improve employee experience.
Understanding the core functionality and approach of Rezolve.ai.
Rezolve.ai meters activity so invoices mirror real adoption instead of seat assumptions. Experiments can scale without renegotiating budgets every quarter. Usage-based billing keeps costs aligned with real adoption.
Explore the powerful features that make Rezolve.ai stand out.
The AI adapts to your communication style and preferences over time. Currently optimized for Web App.
The API lets teams extend workflows programmatically and connect existing apps with minimal friction. Automation handles the repetitive work so teams can focus on strategy.
SDKs for Python and JavaScript/TypeScript remove boilerplate and shorten the path to production.
Trigger-based flows keep work moving without extra check-ins. Automation handles the repetitive work so teams can focus on strategy.
Decision-makers get real-time context without waiting on manual reporting. Analytics and reporting surface the metrics needed to act quickly.
Discover how different audiences leverage Rezolve.ai for their specific needs.
Reduce support ticket volume by answering FAQs automatically around the clock. Support leaders get knowledge, automation, and collaboration in one place.
Support teams use Rezolve.ai to prep tickets automatically, centralize knowledge, and hit SLA goals consistently. Support leaders get knowledge, automation, and collaboration in one place.
Bots, rules, and triggers ensure nothing gets stuck in manual queues. Integrations with Plugin/Integration keep work connected.
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