AI business phone for modern teams
Based on user reviews
Rating Distribution
Megan Alder
3 months ago
Switched our 6 person startup from Google Voice to OpenPhone about 4 months ago and it’s been a big upgrade. Shared numbers and the unified inbox make it much easier for our CX team to tag each other and keep context. Sona’s call summaries and transcripts save me at least 10 minutes after every customer call. The HubSpot + Slack integrations were straightforward. My only gripe is the Sona add‑on gets pricey as volume grows and there’s no true free tier to test longer.
Anonymous
3 months ago
Rolled OpenPhone out to a 7 person remote team about 4 months ago after using Google Voice and Grasshopper. The shared inbox for calls and texts plus voicemail transcription has cut a lot of back-and-forth and made handoffs smoother. Sona’s call summaries are surprisingly accurate and save me at least 10 minutes per client call. On the flip side, per-seat pricing plus the Sona add-on adds up fast, and I have noticed call quality dip a bit on weaker Wi-Fi. Overall, it feels worth it for small, service-focused teams that live in Slack and HubSpot.
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Openphone is my favorite remote business tool
Regina Lee
Regina Lee, an expert specializing in AI tools, has reviewed OpenPhone for Productivity & Collaboration and rates it 4.0/5 based on 2 user reviews. The tool shows particular promise for business executives who work with AI tools tools regularly.
Pricing: $19 – $47 / month(Updated December 2025)
No free or freemium tier. Subscription plans: Starter $19/user/month (monthly) or $15/user/month (annual); Business $33/user/month (monthly) or $23/user/month (annual); Scale $47/user/month (monthly) or $35/user/month (annual). Enterprise plans available with contact-for-pricing. Add-ons: Sona AI agent $49/month for 50 calls, additional numbers $5/month/number. Free 7-day trial.
Usage Model: Seats, Pay-as-You-Go — ensuring you only pay for what you actually use.
OpenPhone's subscription model, beginning at $19 – $47 / month, is designed for business executives who need reliable productivity & collaboration access. Monthly subscriptions provide predictable costs and include regular updates, ensuring you always have the latest features. This pricing structure works well for business executives who integrate productivity & collaboration tools into their daily workflows.
OpenPhone (now Quo) is a cloud-based, AI-powered business phone system that unifies voice, messaging, and contact data in one workspace for modern teams. It offers unlimited calling and texting to US and Canadian numbers, shared phone numbers and inboxes, advanced IVR and call routing, voicemail transcription, call recording, analytics, and deep integrations with tools like HubSpot, Salesforce, Slack, and Zapier. Its AI agent Sona answers and triages calls 24/7, provides automatic call summaries and transcripts, applies AI call tags, and supports workflow automations to improve responsiveness, team productivity, and customer experience.
Understanding the core functionality and approach of OpenPhone.
Usage-based pricing keeps OpenPhone aligned with actual consumption. Finance teams pay only for the outcomes the organization really uses. Integrations with Plugin/Integration keep work connected.
Explore the powerful features that make OpenPhone stand out.
Multi-platform support ensures everyone can use OpenPhone regardless of their device preference. Available across Web App, Desktop App, and Mobile App for consistent adoption.
Rate limits and authentication are clearly documented for smooth implementation. Automation handles the repetitive work so teams can focus on strategy.
SDKs for Python and JavaScript/TypeScript remove boilerplate and shorten the path to production.
OpenPhone coordinates processes across teams so automation handles repetitive tasks. Automation handles the repetitive work so teams can focus on strategy.
Dashboards and analytics surface the metrics teams need to act. Analytics and reporting surface the metrics needed to act quickly.
Discover how different audiences leverage OpenPhone for their specific needs.
Product teams lean on OpenPhone to test features, gather feedback, and prioritize roadmaps using real data. Analytics and reporting surface the metrics needed to act quickly.
OpenPhone adds AI assistance to ticketing and knowledge bases—ideal for scaling support operations. Support leaders get knowledge, automation, and collaboration in one place.
Workflows trigger automatically so stakeholders focus on higher-value work. Automation handles the repetitive work so teams can focus on strategy.
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Use this page as a starting point to evaluate OpenPhone alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.
For a structured head‑to‑head, try the comparison view: Compare AI tools. To stay current with launches, model updates, and research breakthroughs, visit AI News. New to the space? Sharpen your understanding with AI Fundamentals.
Before adopting any tool, model your total cost at expected usage, verify integration coverage and API quality, and review privacy, security, and compliance. A short pilot on a real workflow will reveal reliability and fit quickly. Bookmark this site to track updates to OpenPhone and the broader ecosystem over time.
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