What is Canny and what does it do?
Canny is Collect customer feedback effortlessly. Canny is a platform that enables businesses to collect, analyze, prioritize, and track customer feedback in one place. It features public or private feedback boards, scoring for prioritization, changelogs, release notes, and integrates with tools such as Intercom, Zendesk, Salesforce, Jira, GitHub, and Slack, helping teams make informed product decisions. Available on Web App, API, Canny is designed to enhance productivity and deliver professional-grade productivity & collaboration capabilities.
How much does Canny cost?
Canny offers Freemium, Enterprise, Contact for Pricing pricing options. Canny offers a Free tier for up to 25 tracked users. Paid Subscription plans start with the Core plan at $19/month (billed yearly) and the Pro plan at $79/month (billed yearly), with prices scaling ba... You can start with a free tier to test the platform before committing to a paid plan. For the most current pricing details and plan comparisons, visit the official Canny pricing page or contact their sales team for custom enterprise quotes.
Is Canny secure and compliant with data privacy regulations?
Canny takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Canny support?
Canny is available on Web App, API. The web application provides full functionality directly in your browser without requiring downloads. API access allows developers to integrate Canny capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Canny wherever and however you work best.
How can I try Canny before purchasing?
The freemium model gives you access to essential features at no cost, with premium capabilities available through paid upgrades. Testing the platform before committing ensures it meets your specific requirements and integrates smoothly with your existing workflows. Support for English makes it accessible to global users.
What file formats does Canny support?
Canny accepts Text input from customers, voting on feature requests, and comments on existing feedback items. as input formats, making it compatible with your existing files and workflows. Output is delivered in Prioritized feature requests, feedback analytics, and reports for product development teams., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Canny handles format conversions efficiently without manual intervention.
Who develops and maintains Canny?
Canny is developed and maintained by Canny, based in United States. Most recently updated in September 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Canny stays competitive and aligned with industry best practices.
How do I get access to Canny?
Canny is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Canny?
Canny uses Projects as billing metrics. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Canny offer?
Canny supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Canny best suited for?
Canny is primarily designed for Product Managers, Business Executives, Entrepreneurs and Customer Service. Professionals in productivity & collaboration find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Canny provides valuable capabilities for multiple use cases and skill levels.
Does Canny offer APIs or SDKs?
Yes, Canny provides SDK support for JavaScript/TypeScript. This enables developers to integrate the tool's capabilities into custom applications.
Does Canny receive regular updates?
Canny is actively maintained with regular updates to improve features, security, and performance. Canny continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Comprehensive API documentation is kept current with each release, making it easy for developers to leverage new features. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in productivity & collaboration.
What do users say about Canny?
Canny has received 1 user review with an average rating of 5.0 out of 5 stars. This exceptional rating reflects strong user satisfaction and demonstrates the platform's ability to deliver real value. Additionally, Canny has received 13 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Canny up-to-date and verified?
Yes, Canny's listing was last verified within the past quarter by our editorial team. We regularly review and update tool information to maintain accuracy. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Canny compare to other Productivity & Collaboration tools?
Canny distinguishes itself in the Productivity & Collaboration category through accessible pricing options that lower the barrier to entry. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Canny?
The learning curve for Canny varies depending on your experience level and use case complexity. Comprehensive API documentation supports developers who need to integrate the tool programmatically. Most users report becoming productive within a few days depending on their background. Canny balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Canny updated with new features?
Canny was most recently updated in September 2025, indicating regular maintenance and improvements. Canny maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. Users can expect continued improvements as the product matures.
What support resources are available for Canny?
Canny provides multiple support channels to help users succeed. Comprehensive API documentation covers technical integration details, code examples, and troubleshooting guides. Privacy policy documentation explains data handling practices and compliance measures. Canny typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Canny a reliable long-term choice?
When evaluating Canny for long-term use, consider several indicators: Development by Canny provides organizational backing and accountability. Growing community interest indicates positive momentum. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
